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Industry Specialties

Automotive Services

Looking for an edge over competition?

Thompson Networks can put you on the fast lane to success.

Automotive dealerships and other businesses in the automotive industry must be highly efficient and organized. Profits rise or fall based on how streamlined communications are with customers, and among employees in sales and service departments as well as a company’s multiple locations. Thompson Networks offers new advances in communications technology that give a fuel-injected boost to your revenue stream and ensure your business is firing on all cylinders.

Increase your efficiency with our ESI communications solution:

  • We can install ESI’s PC Attendant Console to provide your receptionist with a powerful and professional call management tool for handing customers efficiently.
  • ESI’s unique HELP key will reduce training costs by prompting your employees through hundreds of built-in timesaving features.
  • Built-in Automatic Call Distribution (ACD) assures all your calls are handled in the most efficient and call-friendly manner, which is perfect for service writers and your parts department.

Help your sales professionals do what they do best—sell:

  • ESI’s digitally integrated cordless handset with a convenient Quick Switch feature  lets you keep in touch with your salespeople while providing mobility throughout your facility.
  • Auto Page gives a caller the ability to page a salesperson over the phones’ built–in speakers or an external paging system.
  • QuickPage™ feature lets an operator easily park calls and page members of your sales team.
  • Use ESI Presence Management and Personal Call Routing features to quickly locate sales team members in the building, the lot, or off-premises.

More benefits of a Thompson Networks Solution:

  • Esi-Link unites all your team members whether they’re separated by a car lot or a country.
  • VIP and VIP Professional improve call handling and prioritization for all departments.
  • Provide an information mailbox for potential buyers’ convenience when they want to know more about a particular vehicle.
  • Many more features can be customized for your needs. Please call us for details.

 

 

 

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Thompson Networks
10 Atkinson Drive
Doylestown, PA 18901
V: 215.348.1588
F: 215.348.1987

info@thompsonnetworks.com
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