Customer Service

Customer Testimonials

“Thompson Networks has been our telephone network provider for many years and during that time, we’ve really appreciated their dedicated, pleasant and knowledgeable customer service representatives.

On September 8th, our organization moved to a new office with more individualized offices and meeting space. As you may know, any kind of move can be overwhelming and stressful. Many utility and other service suppliers were difficult to reach and did not provide effective or reliable service. The “gem in the rough” was Thompson Networks. Their team was, by far, the most capable and reliable service provider and one we would proudly recommend to other organizations.

Chris Holtz, Senior Account Manager, met with us and supervised many aspects of our installation. He was extraordinarily responsive, supportive, and informative. We feel very comfortable contacting him for any future changes or upgrades.

P. Nicole Dean, Project Coordinator, met with our entire staff for network user training. At all times, including, the initial phone call, during the training session, and her follow-up call, Nicole was friendly, a strong communicator, and a perfect representative for your company. We were very impressed with her knowledge as well as the ease and speed of her training instructions.

Finally, we’d like to commend the cable technicians who were punctual and personable.

Thanks and congratulations on superior service and continued success!”

Project Forward Leap
Jessica Lamos
Director of Operations

< Back to Testimonials Main Page